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About us

Quality assurance and control sits at the heart of everything we do

Our extensive project management experience within the Financial Services sector means we understand what effective and efficient remediation and complaints management means for your business. Quality assurance and control sits at the heart of everything we do, delivered with speed, accuracy and consistency, often achieving more productivity than existing in-house teams.

Our service solutions include the supply and deployment of specialist, experienced and qualified resource for all types and forms of regulatory driven remediation, rectification, compliance and oversight. Within, but not limited to the Financial Services Sector, our resource and project teams are typically deployed to meet mandated regulatory, legislative or proactive strategic initiatives that require an immediate, accurate and auditable outcome

Alternatively, via our Shared Service Centres (SSC), we can implement and run your project within a totally secure environment. Rectifi’s agnostic approach to workflow technology systems and case management software allows us to deploy leading processes with bespoke, dovetailed configuration so that it is aligned to each stage of our client projects for maximum efficiency. Open 24 hours, Rectifi’s SSC facilitates a true “follow the sun” approach to global client work streams. This service offering is becoming increasingly popular for client remediation and rectification programmes.

If you would like to learn more about how the experts at Rectifi could help you, please get in touch.